5 Feb
2023
Full-Time Assistant Head Teller – Gyalsing
Job Description
We’re seeking for a new Teller to help us service our current and future customers. We’re looking for someone who excels at customer service, has prior cash handling expertise, and values discretion.
Job Title : Assistant Head Teller
Location : Gyalsing, Sikkim, India
Salary : $ 15.78 per hour.
Company : FREEDOM
Job Type : Full-Time
Qualifications:
- Keep up-to-date knowledge of the company’s products and services and any government obligations, such as the Bank Secrecy Act and Know Your Customer guidelines. Control defects, compliance breaches and operational loss occurrences must be reported to the proper authorities, and these instances must be documented.
- Maintain high levels of customer service while providing a one-of-a-kind experience by getting to know your clients and providing timely answers when they need them.
- Maintains Bank internal control requirements, including the prompt execution of internal and external audit points, as well as any concerns reported by outside authorities.
- Enhance the company’s image by providing proactive customer-driven service in support of exceeding customer expectations; generate new business referrals by engaging customers and using a customer relationship management system.
- Complying with and implementing the Group’s compliance policy in accordance with the Head of Group Compliance, the Global Business Compliance Officer, or the area’s or local’s area’s Compliance Officer.
- ATMs, Teller Cash Dispensers (TCDs), and Teller Cash Recyclers (TCRs) are all balanced as needed.
- Conduct daily proofs, balance cash, and make sure transactions and negotiable items are in line with the system’s records. Keep an adequate cash drawer at all times.
- Compliance with all financial rules, such as BSA, OFAC, Reg CC, and the USA Patriot Act, must be kept up to date.
- Customers will see you as their first point of contact, so be polite and efficient when you answer the phones.
- Accounts are serviced, loans are taken, payments for safe deposit boxes are accepted, gift card sales are handled, checks are cashed, currency is confirmed, the cash drawer is balanced, and night deposits are made.
Skills:
- A year of customer service and/or sales experience is essential, as well as cash handling skills.
- Communication skills are essential.
- You must be able to work in the United States because the company does not support visas for these positions.
- Strong attention to detail and cash management skills; ability to perform transactions promptly and correctly
- The applicant should have a strong sense of leadership and a persistent drive to learn and improve his abilities.