Part-Time IT Program Manager – Hamad Town
Job Description
To join our team, we’re seeking for an IT Program Manager. The chosen candidate will be responsible for program management and lifecycle support for enterprise service delivery and solutions, including problem resolution and solutions management, starting with the initial customer touchpoint for service and ending with the successful resolution of IT Incidents and Work Orders, including analysis, statuses, and reporting. Develop the ability to provide world-class IT customer support. The program’s scope encompasses an end-to-end solution for customer-facing desktop assistance, active directory, windows/system administration, local network management application support, software delivery services, and IT Equipment Accountability. The contract award will determine whether or not this post will be filled.
Job Title : IT Program Manager
Location : Hamad Town, Hamad Town, Bahrain
Salary : $ 36.27 per hour.
Company : Metropolitan Transportation Authority
Job Type : Part-Time
Qualifications:
- Keep up with industry developments by attending professional events outside of the office. To stay informed about what’s going on at these locations, form ties with other project managers in the legal and other fields.
- Create and implement streamlined processes and procedures that will allow the team to respond quickly to surges in demand for contract employees. Examine the SLA requirements to check if they have been met.
- Plan and organize tasks such as hardware and software installation and upgrades, programming and systems design, computer network development, and deployment of Internet and intranet sites.
- Identify and address operational issues in coordination with the IT team, partners, and suppliers on a regular basis by collaborating closely with them and working closely with them
- Ascertain that all activities are done on time, that client tasking instructions are clear and explicit, that contract workers are qualified to accomplish the jobs, and that potential personnel issues are avoided.
- To maintain a healthy supply-demand balance throughout their portfolio’s current and upcoming projects, they will hire more project managers and other personnel as required.
- People working on the invention, design, and optimization of one or more information technology and systems functions that support firm business operations and technical information system platforms are given direction.
- Develop and convey appropriate budget, risk, timetable, and other essential aspects to stakeholders and management.
- Develop, execute, and analyze metrics, internal process improvement, operating procedures, and job instructions as instruments for analyzing the quality and efficiency of teamwork.
- As part of the delivery excellence framework and industry best practices, they include client relationship management, project and program management, vendor management, proposal creation, and cost modeling.
Skills:
- National Agency Check with Local Agency Check and Credit Check or IT-II security clearance is necessary (NACLC).
- There must be at least 12 years of progressive leadership experience in the public and/or private sectors in the fields of IT and/or consulting to apply.
- Project or Program Management certificates from reputable schools are necessary (i.e. Project Management Professional (PMP) certification or other equivalent/recognized Project or Program Management qualification).
- It is necessary to have prior experience leading strategic software development programs/projects, preferably for mobile networking products or cloud-native/SaaS solutions.
- Economic and accounting techniques, as well as the financial market, are all crucial to successful strategic planning and resource allocation, as are leadership strategies, production methods, human resource modeling, and the synchronization of people and resource allocation.